Consumer has been receiving the damage from company which sells products. Here are detailed damage types. Consumers has been damaged about contract and quality after service around 70%. In other words, companies don’t accept responsibility for their products. For example, Someone ordered a item through the Internet. He Checked his item when he got it. He found it was broken so he called the company to compensate for damage. But the company ignore his ask. They just said it was not their fault. These case happen everywhere including you. Then, how can we avoid these problem? How can we solve this problems?
The problem is, damage of e-commerce is increasing as consumers use e-commerce more. You can see these situation to the next slide. The damage is rising every year.
Consumer has been receiving the damage from company which sells products. Here are detailed damage types. Consumers has been damaged about contract and quality after service around 70%. In other words, companies don’t accept responsibility for their products. For example, Someone ordered a item through the Internet. He Checked his item when he got it. He found it was broken so he called the company to compensate for damage. But the company ignore his ask. They just said it was not their fault. These case happen everywhere including you. Then, how can we avoid these problem? How can we solve this problems?
CORRECTIONS:
Consumer has been receiving the damage from the company which sells products. Here are some detailed damages. Consumers had a problem about the contract and the quality after services, it's around 70%. In other words, companies don’t accept responsibility for their products. For example, someone ordered an item online. He checked the item when will he receive it? He found that it was broken, so he called the company to compensate for the damage. But, the company ignores his request. They just said that it was not their fault. These cases happened everywhere. Then, how can we avoid these problems? How can we solve these problems?
