A: Hi there. Anna. This is Sukyung.
I'm calling to ask about your MP3 player.
I have some bad news.
I accidentally broke it.
I'm so sorry.
Why don't I buy new MP3 for you?
Or, maybe I could go service center and repair it.
Give me a call when you get this. Thanks.
Q: I'm sorry, but you have a problem to resolve. Imagine you borrowed your friend's MP3 player, but accidentally broke it. Call your friend to explain the situation and offer two or three solutions to the problem.
A: Hi there. Anna. This is Sukyung.
I'm calling to ask about your MP3 player.
I have some bad news.
I accidentally broke it.
I'm so sorry.
Why don't I buy new MP3 for you?
Or, maybe I could go to the service center and repair it.
Give me a call when you get this. Thanks.
