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Flight.

In February, I booked a flight ticket to go to Spain with my friend. However, we couldn't go to the country because of Covid 19. I expected that the flight company give a refund for us but they said it was not a refundable ticket repeatedly. I didn't understand this even it was a non-refundable ticket, they should refund it because Spain's situation was getting worse. I sent an email for this several times, their answer was same. The only way is I can change the flight route or date. Moreover, my friend lives in Korea and she cancelled the fight which is going to the Netherlands. In that case, I have to change the passenger too and its cost is 100euros. OMG,,,,,,,,,
I try to call the flight company today also. Plz wish me good luck!

In February, I booked a flight ticket to go to Spain with my friend.
>>In February, I booked a flight to Spain with my friend.

However, we couldn't go to the country because of Covid 19.
>>However, we couldn't go because of COVID-19.

I expected that the flight company give a refund for us but they said it was not a refundable ticket repeatedly.
>>I expected the airlines to give us a refund but they kept on saying the ticket isn't refundable.

I didn't understand this even it was a non-refundable ticket, they should refund it because Spain's situation was getting worse.
>>I don't understand it. I think they should consider the worsening situation in Spain and refund.

I sent an email for this several times, their answer was same.
>>I sent them an e-mail several times but they always gave me the same answer.

The only way is I can change the flight route or date.
>>I can only change the destination or date.

Moreover, my friend lives in Korea and she cancelled the fight which is going to the Netherlands.
>>Moreover, my friend lives in Korea and she already cancelled her flight to the Netherlands.

In that case, I have to change the passenger too and its cost is 100euros.OMG,,,,,,,,,
>>In that case, I have to change the passenger too and it costs 100 euros. OMG!

I try to call the flight company today also. Plz wish me good luck!
>>I'll be calling the airlines again today. Wish me luck!
 
Teacher's note:
It's been a few months since you booked the flight and I think the airlines really won't give you a refund because there are policies regarding plane ticket refunds to be followed. But I hope you'll be able to reach them today to settle the problem. Good luck!

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