On 5th of last month,I bought a coffee pot at your store and found it didn’t work . Right away ,I called you.
But you didn’t answer until now . Since I feel very uncomfortable with your response.
In my opinion,the immediate action to the complaint is more important than selling products.
Therefore, your employees need training for customers service again. In addition, I would like you to change the coffee pot new one or refund.
I am writing to inform you of my situation. On 5th of last month,I bought a coffee pot at your store and found it didn’t work. Right away, I called you. But you didn’t answer until now . Since I feel very uncomfortable with your response. In my opinion, the immediate action to the complaint is more important than selling products. Therefore, your employees need training for customers service again. In addition, I would like you to change the coffee pot new one or refund.
